Exchange Policy

Need a different size or color? We offer hassle-free exchanges!

1. Exchange Conditions

  • Exchanges must be requested within 7 days of delivery.

  • Items must be unused and in original condition.

  • Exchanges depend on stock availability.

2. Exchange Process

  • Contact us at support@clopetra.com with your order details and requested exchange.

  • After receiving and inspecting the item, we will dispatch the new product within 3 business days.

Customers cover return shipping costs unless we sent the wrong item.